steamr

Interaction design for a free iPhone application that enables users to take a snapshot of leaking steam to send a geolocated report to ConEd.

Leaks can burn pedestrians or indicate problems below the street, so ConEd asks the people of New York to report steam they see on the streets of lower Manhattan by calling a toll-free number–with limited hours. Steamr uses the advanced capabilities of the iPhone to make those reports faster, easier and more accurate.

Update: After seeing a wide variance in the precision of the reported locations, I made recommendations for the second version to include a prompt to warn users when the accuracy of the GPS is low.